order is subject to the straightforward shipping &
policies below. By placing an order, you agree to comply
within 1 business day
- 100% secure
- Tracking number provided
- Delivered within 1-4 business days
Delivery typically takes 2 business days
to reach Asian and Australian destinations, and 3-4
business days to
reach Europe, Africa and the Americas. Packages
are dispatched with a tracking number and you are
fully protected against losses/damages.
note about crystal bottles:
Whereas the majority of our customers prefer to get sturdy
"2.5g Plain Glass Bottle" option), some of you may want a
beautiful bottle to house your precious oils. For this
reason, the "3g
Crystal Bottle" option is available.
Please note that these bottles are much more delicate.
Although we will
cover any possible damage incurred during package transit,
that you be extra careful when handling these bottles
received them because of their delicate nature. As such,
we are not
able to compensate for any damage the bottle might incur
from handling, after
it has reached you safely and in tact.
We strongly believe
in 100% satisfaction, and that is why we urge you
to test samples before committing to full bottle
We are not able
to accept returns for any of our products due to the risk
And just as you would not want a used bottle of oud oil,
imagine others would not either.